terrible service and ***********

Last year I opened up an platinum cheque account, an account that your branch manager could not activate after being there twice! I then called to have it cancelled which was never done! Not only has nobody contacted me regarding this but you handed it over to credit lawyers before calling me and this is due to your staff member being ***********! None of the services attached to the account were even activated! I want to speak to someone that is actually prepared to do their job