VS
VANESSA S
1 reviews | Active since Nov 2013
31 Oct 2024, 08:14
TERRIBLE SERVICE AND BANK!!!!!
Good Morning
This is now the second month I am having this Problem, a debit order went off twice on my account for the same account
Account number : *** Amount that went off R 2734 and R2830
This is really getting Frustrating now as i Have to Pay my Absa Cheque account and Credit Card due to this i CANT!!!
What is the problem here?????????? Should i move my account somewhere else?
PLEASE URGENT REVERSE THE DEBIT ORDER OF R 2830!!!!!!! I need to pay my debit order and you are costing me money now!!!!
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Absa's replyOfficial
31 Oct 2024, 11:54Dear Vanessa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply31 Oct 2024, 11:54
Official
Dear Vanessa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Vanessa Crowe
Group Customer Care