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jacques G
1 reviews | Active since May 2013
15 Apr 2015, 11:29
Terrible service Absa
As an Absa business client I am very unhappy with the service that I'm receiving at Absa (Anderson branch) klerksdorp. Since Desember 2014 there are only 3 kassiers in the branch, that includes all the busy days of the month aswell. Thats totally unexeptable!!!! The Anderson branch is always busy. There is room for 10 kassiers, but only 3 thats open. There is only 1 que line and on busy days or sometimes not even busy days, there are 4 que lines with only 3 kassiers. I've spoken to one of the kassiers and she has told me that they have asked for more kassiers from head office, but without any success. Absolutly Bad management!!! Absa sort your branch out!!!!!! Its Chaos at the moment!!!!
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Replies (1)Absa's replyOfficial
15 Apr 2015, 13:50Hello Jacques0205,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply15 Apr 2015, 13:50
Official
Hello Jacques0205,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
