MM
Minenhle M
1 reviews | Active since Sept 2019
16 May 2023, 10:14
Terrible service
Absolutely shocking service from Absa! Did an online application for a cheq card, I've been sent from pillar to post from the 31st of Apr. The staff at absa are useless their delivery company dsv even worse. I'm expecting my salary in the next few days but I don't have a card. Mind you I'm a 1st time Absa client. What nonsense.
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Absa's replyOfficial
16 May 2023, 10:21Dear Minenhle Mkhize
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Application number to further assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareMarvellus Chauke
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Application number to further assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareMarvellus Chauke
Absa's reply16 May 2023, 10:21
Official
Dear Minenhle Mkhize
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Application number to further assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareMarvellus Chauke
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Application number to further assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareMarvellus Chauke