tM
tracy M

1 reviews | Active since Feb 2015

09 Feb 2016, 21:46

Terrible Service

Getting your credit card limit increase approved by Absa is such a mission. <br> <br> I phoned the call centre sooooo many time, no one bothered to answer the phone. I went to the Sandton branch to follow up on the status and they couldn't assist me, they simply referred me back to the call centre.<br> <br> After waiting for 45 minutes, a lady eventually answered the phone, I was then told it has not been finalized I must wait for an sms. <br> <br> What a waste of my time and energy!!! <br> <br>

0
Replies (1)
Absa
Absa's reply10 Feb 2016, 10:07
Official
Hello traciey,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd