HC
Hennie C

1 reviews | Active since Aug 2022

14 Jan 2026, 15:55

Terrible service

I have requested a call back on my ABSA App to report a *****ulent transaction which is still uncleared. This was requested at 14h45 and a few times after that. No call back received. Called the call center, transferred me to the *****ulent department. NO reply. Why do you have a *****ulent department but no one respond. I want to reverse my payment. Still shown as Unclear. Terrible service

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Replies (1)
HC
Hennie C's update14 Jan 2026, 17:05
Reviewer Update
Yes I received an email telling me that someone will contact me in 3 to 4 days.
That is not going to help me in any way.
The App has a function for someone to call me from a secure line.
Still waiting for that call.
Service has a bad smell, sorry to say