MM
Mamonare M
1 reviews | Active since Feb 2015
01 Oct 2015, 17:13
TERRIBLE SERVICE
APP**** FOR A CREDIT CARD ON THE 25/09/2015, WAS APPROVED ON THE SAME DAY, SUBMITTED ALL THE RELEVANT DOCUMENTS.<br> <br> WAS PROMISED THAT I WILL GET THE CARD TODAY , TO MY SURPRISE APPLICATION WAS STILL AT PROCESSING. NONE OF THEIR STAFF MEMBER TOOK AN EFFORT TO CALL ME, UNTIL I CONTACTED THEM AND IT TOOK FOREVER FOR THE PHONE TO BE ANSWERED.<br> <br> ABSA HAVE MESSED UP MY PLANS AND I WILL SUGGEST THEY REMOVE MY CREDIT ENQUIRY ON TRANSUNION SINCE THEY DIDNT MEET THEIR OBLIGATION. AM VERY ANGRY AND I WILL NEVER RECOMMEND ANYONE TO THIS INSTITUTION.
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Replies (1)Absa's replyOfficial
02 Oct 2015, 09:12Hello Mamojose,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply02 Oct 2015, 09:12
Official
Hello Mamojose,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
