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Patrick M
1 reviews | Active since Apr 2013
23 Aug 2019, 10:54
Terrible Service
Dear Readers
So here I am applying for a home loan with Absa. My bank that I bank with which I have a cheque account with. Not so long ago the same back offered to upgrade me to premium banking but I declined. Now I apply and my affordability allows me to purchase a house of R675.00 which will mean instalments of +-R5900. They decline it but I have been banking with them for years. Some guy tells me about my profile. Will you offer to upgrade someone with a bad profile?
Please help me out? Looking to bank with someone else definitely need to move.
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Absa's replyOfficial
23 Aug 2019, 13:47 Dear Patrick,
Thank you for bringing this matter to our attention. The reference number to your case is C-***6. We will investigate the matter and furnish you with feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***6. We will investigate the matter and furnish you with feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply23 Aug 2019, 13:47
Official
Dear Patrick,
Thank you for bringing this matter to our attention. The reference number to your case is C-***6. We will investigate the matter and furnish you with feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***6. We will investigate the matter and furnish you with feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd