KS
Keshmira S
1 reviews | Active since Apr 2011
30 Jul 2019, 08:26
TERRIBLE SERVICE
I requested closure of my cheque account on the 10 July due to Absa *******ly removing different amounts from my account every month. To date no has rectified it. I provided my new account details for all my debits to be updated. To date no one has made these changes. Terrible service from Absa. They dont care about the customers and providing a service to them - no wonder people change to different banks!!!
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Replies (2)0
Replies (2)
Absa's replyOfficial
30 Jul 2019, 14:31 Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's reply30 Jul 2019, 14:31
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
30 Jul 2019, 15:31 Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***0. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply30 Jul 2019, 15:31
Official
Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***0. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,