Terrible Service

Good day name is Nivania Naidoo I no *** had vehicle finance with absa .my vehicle was ******.in July 2023 .outsurance did request a settlement quote on 17/07/23 for an amount of R135729.09 valid till 23/07 .That amount was settled to the bank within that time .on my app it showed the.payment as well.at the end of July Absa tries to debit me for vehicle.payment and now account I in negative figure .They even sent a loyalty letter with settlement not even interested as I could.not.get.new finance with absa again