MG
MELISSA G

1 reviews | Active since May 2012

28 Jun 2017, 10:40

TERRIBLE SERVICE

<p>HI. I HAVE APP**** FOR AN ABA CREDIT CARD 3 WEEKS AGO AND ONLY RECIEVED THE CARD TODAY. I HAVE SENT THE DOCUMENTS TWO WEEKS AGO AND EVERYTIME I CALL TO CHECK IF DOCS WERE RECIEVED THEY SAY IF THERES ANYTHING MISSING SOMEONE WILL CALL YOU. TODAY I HAVE RECIEVED MY CARD AND WHEN I TRY TO CALL TO GET THE PIN , NO DETAILS ARE PICKED UP. I MUST SAY THIS IS THE WORST SERVICE I GOT FROM A BANK.WHEN I CALLED ON 26TH I WAS TOLD IF I GET THE CARD IT WILL BE ACTIVE. PLEASE CAN SOMEONE CALL ME TODAY. THE REASON WHY PEOPLE TAKE OUT CREDIT CARDS IS FOR EMERGENCIES AND THATS WHY I NEED IT.</p>

0
Replies (2)
Absa
Absa's reply28 Jun 2017, 11:11
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your ID or account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

MG
MELISSA G's update29 Jun 2017, 08:02
Reviewer Update

till now i have not even recived any feedback from you people. really this is so bad service. its like no one cares if they even have a compliant on hello peter. Wow what happen to customer service. absa is really terrible, i have never experinced this in my life.