LB
Lungi B
1 reviews | Active since Nov 2018
17 Nov 2018, 04:12
Terrible service!!!!
Terrible service!!!
Tried to send my nephew CashSend as he was stuck, only to have mistakingly put in the wrong the number. When I phoned the call centre, was told that I had to wait 14 WORKING DAYS in the hopes that the recipient didn't the moneyt, THEN I WOULD BE ABLE TO GET MY OWN MONEY BACK!
WHAT A LOAD OF *******!!!
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Absa's replyOfficial
19 Nov 2018, 11:14 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kindly provide us with all the details, amount, date,
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kindly provide us with all the details, amount, date,
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Nov 2018, 11:14
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kindly provide us with all the details, amount, date,
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kindly provide us with all the details, amount, date,
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,