Terrible Service

I have app**** to replace my credit card, it was before the 11th May, cant remember the exact date. When I called to trace my card was told that the consultant I spoke to never requested my card to be printed, that was 3 days later. Called again and I was told the card will be delivered on the 10th ,I was on leave that day but decided to come to work to receive the card,it wasn't deliverd,i was going on a vacation to DUR, informed them that I needed the card urgently, they then arranged for the card to be shipped to DUR, got a call from a consultant wanting to know which nearest ABSA in DUR can I collect from, I informed her that will find out for her and she promised to call back. She never called. On my way from DUR at the airport DUR branch called me to deliver. I could not coz I was leaving, got back to Joburg and requested my card, was told the card is still in DUR.it will take 3-5 days to get it card was delivered to me on Friday. I called to set a pin on a Saturday, a consultant blocked my card, I went to branch to call them, waited for 35 minute's until my lunch hour was finished then I hanged up, since then I have been calling ABSA with no success ,the call get answered and terminate, there is never a manager available to take my calls or a supervisor, Friday I called the courier and was told that the card was send to Dobsonville Branch the branch is closed, so now the card is in Jabulani Mall and m supposed to go collect it,i got told only when I called the bank.onFriday the courier were unable to deliver to me because they were not authorised to deliver the card yet to me.I have bee told to be called back 100 times but nothing happens. I cant go collect from Jabulani is out of my way. I work in Rosebank.A credit card replacement is taking a month to b delivered, their phones don't get answered.Im tired of this .also m not liable for any costs incurred in these transactions