SB
Sarah B
1 reviews | Active since May 2016
05 May 2018, 02:26
Terrible service
Hi can you please advise if my online application for a credit card will be approved or not I was advised to send an email which I did I got a response that my information will be forwarded to the new cards department this was two weeks ago to date I have still not received a response. Please advise. Thanks Reference ********** ********** 9939
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
07 May 2018, 13:39Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 May 2018, 13:39
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
SB
Sarah B's updateReviewer Update
07 May 2018, 17:50My id number is ***
Thanks
SB
Sarah B's update07 May 2018, 17:50
Reviewer Update
My id number is ***
Thanks
Absa's replyOfficial
09 May 2018, 10:25Thanks
Best regards,
Absa's reply09 May 2018, 10:25
Official
Thanks
Best regards,