Terrible service

<p>Good day </p> <p> </p> <p>I have been struggling 3 days now to get my priority pass sorted out for Cape town airport lounge. I have been on the phone for more than 3 hours at a time without any success, they just keep on putting me through to the next *********** person.</p> <p> </p> <p>Can't believe that I have to struggle to get what i paid for each month. will have to look at banks like FNB etc.</p> <p> </p>