BW
Bernadine W

1 reviews | Active since Dec 2016

01 Dec 2016, 09:27

TERRIBLE SERVICE

<p>I transfered money to my sister's FNB account Sunday 27 November, I paid extra for it to show immediately into her account, it's Thursday and the money is still not in her account, I've phoned ABSA, been to the branche twice, loged a missing payment complaint and still no joy, everytime they have a different excuse. I am beyond myself with discust for this bank. Be sure I will move my account to a bank who actually now how to do their job, private and business accounts will be moved.</p>

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Replies (1)
Absa
Absa's reply01 Dec 2016, 11:30
Official

Dear Bernadine

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd