Terrible service

<p>I've tried to obtain an ABSA credit card. Seems like biggest mistake ever, considering the service I (never) received and the feedback on this site re ABSA.</p> <p>10 days since my online application, following my calls to ABSA, even formal complaint letter to ABSA about terrible service, I still have not received any comms. I need to initiate from my end, to get the standard dumb a$$ response from a call center agent that says "I will escalate and revert"!</p> <p>Seems ABSA really doesn't care about its clientele. Or maybe they just don't care about acquiring new clients. Either way, I'm really starting to consider just withdrawing the application. I'm certain other banks are much more efficient, and will welcome the new business.</p> <p>Last resort is this website - lets see if ABSA knows anything about customer service/service recovery....</p> <p> </p>