NJ
Neel J

1 reviews | Active since Sept 2016

01 Sept 2016, 10:55

Terrible service

<p>I stopped my garage card yesterday as I never use it. Absa then charged me R120 fee for this. This morning I tried to get hold of someone to write this R120 back to my cheque account and explain what the R120 fee was for. As usual when you phone Absa enquiries I was put through from one person/department to another without anyone being able to help. Eventually I just gave up and that is why I am logging this complaint.</p>

0
Replies (1)
Absa
Absa's reply01 Sept 2016, 13:29
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd