Terrible Service

<p>So unfortunately I lost my phone and had to get a new number and could get a sim swap on that same number, I wanted to change the OTP number, "notify me" option to my new number.... And a payment that needs to reflect by Tuesday cannot be paid online now could the call centre help me (Sandra Banda) told me she can not help me and the only way is to make changes to my personal profile is to go into the ban**** This is rediculous considering all relevant credentials are on the Absa profile hence why there is the security questions, after hearing how Absa cannot help me, I would be passing on the message to everyone I know </p>