DK
Donovan K

1 reviews | Active since Jul 2013

25 Jul 2016, 14:06

Terrible service

<p>I requested a settlement amount and to close my credit card, after receiving the settlement amount, I paid it that day.</p> <p>when I called now letter they tell me I still owe R15 in interest and never requested to have my account closed.</p> <p>the service is disgusting and they are not willing to help in any way or form.</p> <p>this is the 2nd time I am having trouble closing my account with them.</p> <p>withn service and attitude lie, that no wonder I am closing my account with them and do not want to give them any business.</p> <p>disgusted!!!</p>

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Replies (1)
Absa
Absa's reply26 Jul 2016, 08:35
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd