TERRIBLE PATHETIC SERVICE

Further to my report about ABSA not getting back to me with my report from the 07 March 2016, I was told here on Hello Peter that they will investigate and get back to me, I got a call from a call centre consultant and I told her to please call my husband regarding the R1000 as it was his bank account, till today he has still not received a single call from anyone.... ARE THEY *****ING OUR MONEY????? R1000 is a lot of money for them not to get back to us on..... Is ABSA in trouble that they are *****ing peoples money?<br> They also debited our bank account for our bond 3 times and when other accounts had to be debited there was insufficient funds which ABSA then charged us for, for thie incopetant staff and systems.... they owe us in total of R900 bank charges now bringing the total owing to us +- R1900???? IS THIS FAIR???