YO
Yvette O
1 reviews | Active since Feb 2023
02 Nov 2023, 14:03
Terrible non service at AbsaKeywest
Terrible service. Waiting in queue of over 13 people for more than an hour. Old people and hard benches. Only two tellers on month end. And then one man who was here for over an hour, was sent to the wrong queue, they just pull up their shoulders.
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Replies (2)
Absa's replyOfficial
02 Nov 2023, 14:38Dear Yvette Otto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is Kind regards,Group Customer CareRezona Louw
Absa's reply02 Nov 2023, 14:38
Official
Dear Yvette Otto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
02 Nov 2023, 14:38Dear Yvette Otto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply02 Nov 2023, 14:38
Official
Dear Yvette Otto Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw