DA
Dubree A
1 reviews | Active since Dec 2020
06 Dec 2020, 04:42
TERRIBLE NON-RESPONSIVE SERVICE!!
Absolutely terrible service!!! I have sent them several emails and attempted calling since they have decided to block my debit Card. I got a message providing me with a number to call to unblock it, but when I do call there is no service as such listed. I am 78 Years of age I can not walk into a bank with the conditions we are currently faced with. I require assistance from someone to have my debit card unblocked seeing that Absa decided to block it. Themselves.
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Replies (2)0
Replies (2)
Absa's replyOfficial
07 Dec 2020, 10:21Dear Dubree, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Dec 2020, 10:21
Official
Dear Dubree, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
07 Dec 2020, 10:21Dear Dubree, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Dec 2020, 10:21
Official
Dear Dubree, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,