Terrible Inconsiderate Inconvenient Service

Terrible, inconsiderate, *********** and inconvenient service. I went to do a Western Union Transaction at The Glen branch, when i returned to the branch because i needed to cancel the transaction I found the bank closed, no notification boards placed outside the bank to inform customers they are closed for a revamp and no notification to say which branch we could temporarily go to in order to get assistance from the staff that work at the Glen branch, I then went to the Eastgate branch seeking assistance only to be told that they cant help me only the Glen branch Western Union Department can do the transaction and i have to go all the way to Alberton because that is where they are working in the meantime, today I go all the way to the Alberton branch only to find out they have had an electricity problem since saturday and their generator isnt working because there is no diesel and they have not sent anyone to go and get diesel for that generator, they had customers waiting in a queue for hours this morning no one had the decency to inform customers to go home as they will not be operating at all today since clearly they dont intend to sort out the generator problem, it is only because i went and asked a staff member by knocking on the door outside to find out whats going on and i had to be the one to tell other customers who had been waiting there hours with no attendance what was going on, we were all angry we wasted our time and petrol to come to this bank and not a single staff member attended to customers to at least tell them the situation instead of leaving them waiting in a queue for hours, such terrible service. I still have had no assistance to complete the Western Union Transaction after all this up and down during my working hours and a waste of my petrol and time over and over it is honestly so angering.... Mike the manager at ABSA the GLEN is a terrible manager not proactive and not solution driven, when i asked why no one went and got diesel for the generator all he could say was he doesn''t know, the bank has not been operating since SATURDAY that''s unacceptable.