SV
Shevaun V
1 reviews | Active since Aug 2016
05 Oct 2017, 16:51
Terrible Experience for a statement
I went into the ABSA bluff branch to advise my loan statement was not being sent. Was advised to call was pushed from pillar to post. To date I have not received my statement via post! This is so terrible. ABSA is the worst for service
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Absa's replyOfficial
06 Oct 2017, 09:38Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Oct 2017, 09:38
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,