DH
Derrick H
1 reviews | Active since Sept 2019
11 Jan 2021, 16:12
Terrible Digital Customer Service
Terrible customer service digitally. Experienced credit card *****, 2 working days go by after my email to disputes and even the complaint mail, still no response. That's not to mention the ultra delay in response in the past issues i had with the banking app.
Will definitely be changing banks now.
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Replies (1)
Absa's replyOfficial
12 Jan 2021, 09:40Dear Derrick,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Absa's reply12 Jan 2021, 09:40
Official
Dear Derrick,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay