LM
Laidah M
1 reviews | Active since Oct 2013
24 Sept 2024, 21:14
Terrible Deceased Administration
Terrible estate administration. Never have Absa Trust administer yours or your loved ones Deceased estate. 3 years later, my father and mothers accounts are not settled and interest is being charged on the accounts. Life cover is with Absa and the credit cards are with them , so they seem to not be in any hurry to finalize the estate.
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Absa's replyOfficial
25 Sept 2024, 11:17Dear Laidah Modike Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply25 Sept 2024, 11:17
Official
Dear Laidah Modike Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw