TERRIBLE CUSTOMER SERVICE

It has been almost two weeks since I opened my ABSA account and I have still not received my bank card. I was told DSV would contact me, but they have not.

My account is also unusable due to a digital hold, even though I have been told several times that it has been removed.

After waiting up to 20 minutes to speak to a consultant, my calls are either dropped or I am placed on hold for an unreasonable amount of time. This is unacceptable customer service.