MM
Mthokozisi M
1 reviews | Active since Aug 2014
14 Aug 2020, 14:52
Terrible customer service
Durban Windermere Branch,I get to the branch at 14:40 and they telling me they can’t let me in because they are closing at 15:00 And I needed to do something urgently...this service is poor and unacceptable
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Absa's replyOfficial
14 Aug 2020, 15:01Dear Mthokozisi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply14 Aug 2020, 15:01
Official
Dear Mthokozisi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care