DM
Dikeledi M
1 reviews | Active since Mar 2016
08 Jun 2023, 14:27
Terrible customer service
Absa you have the worst , customer service ever!! I need you to investigate my call to you and the lady who dropped a line in le when I was still talking to her.
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Replies (2)
Absa's replyOfficial
08 Jun 2023, 14:46Dear Dikeledi Motaung
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Absa's reply08 Jun 2023, 14:46
Official
Dear Dikeledi Motaung
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Absa's replyOfficial
09 Jun 2023, 09:37Dear Dikeledi Motaung
Regarding complaint reference number C-***9, I have sent you an email requesting details to log the complaint.
I await your urgent response. Kind regards,Group Customer CareVanessa Crowe
Regarding complaint reference number C-***9, I have sent you an email requesting details to log the complaint.
I await your urgent response. Kind regards,Group Customer CareVanessa Crowe
Absa's reply09 Jun 2023, 09:37
Official
Dear Dikeledi Motaung
Regarding complaint reference number C-***9, I have sent you an email requesting details to log the complaint.
I await your urgent response. Kind regards,Group Customer CareVanessa Crowe
Regarding complaint reference number C-***9, I have sent you an email requesting details to log the complaint.
I await your urgent response. Kind regards,Group Customer CareVanessa Crowe