Terrible customer service
<p> We have been waiting for over three months for the balance of my late Mum savings account to be transferred to the Estate account. They have had all documention theyhave asked for but still nothing !!! I feel there is no excuse for this situation and to all current customers please reconsider banking with ABSA as your dependents could be in major trouble.</p>
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
07 Sept 2016, 07:26Dear Christine
Please provide me with your late Moms account number to enable me to escalate for you.
Kind regards
Claudette
Absa's reply07 Sept 2016, 07:26
Official
Dear Christine
Please provide me with your late Moms account number to enable me to escalate for you.
Kind regards
Claudette
Absa's replyOfficial
07 Sept 2016, 11:31Dear Christine
The accpunt number is still incorrect, provide the ID number please.
Kind regards
Claudette
Absa's reply07 Sept 2016, 11:31
Official
Dear Christine
The accpunt number is still incorrect, provide the ID number please.
Kind regards
Claudette
Absa's replyOfficial
08 Sept 2016, 13:34Dear Christine
I have noticed that your complaint is already logged through Action line I cannot log another complaint.
Kind regards
Claudette
Absa's reply08 Sept 2016, 13:34
Official
Dear Christine
I have noticed that your complaint is already logged through Action line I cannot log another complaint.
Kind regards
Claudette