BJ
Bonita J

1 reviews | Active since Jul 2018

19 Jul 2018, 09:42

Terrible customer service

Good morning,

I am so dissapointed with ABSA bank, because they accepted the debt review proposal from the debt Review company and from 2016 the balance is not going down. They do not get back to the debt review company regarding this querie. We have been waiting for a response for more than two months regarding this matter so that we can resolve it.

0
Replies (1)
Absa
Absa's reply19 Jul 2018, 17:00
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,