Terrible customer hospitality.

I was at the Absa Branch in Northgate mall and was on the customer service queue for over an hour with just 2 consultants to help. The is the most terrible and worst hostile service have ever experienced from a bank. We were standing on line the with no where to sit. If they don't have enough staffs to do the job for them at least they should put some chairs and make the place comfortable to their customer. My back hurts just standing over an hour.I am gutted and totally disappointed. What a terrible experience.