SI
SUHAIL I
1 reviews | Active since Nov 2014
06 Apr 2022, 08:53
Terrible customer experience
Disgusted at the slow service provided. To me been a private client account holder . I requested my contract. That I signed when I received my credit card facility a week ago and I have. Not yet received it. I want to fully pay off this account but I need the contract
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Absa's replyOfficial
06 Apr 2022, 10:19Dear Suhail Ismail Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply06 Apr 2022, 10:19
Official
Dear Suhail Ismail Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw