RW
Rob W
1 reviews | Active since Jan 2019
04 Aug 2020, 12:34
Terrible Bank service coupled with ******
I have been standing outside the Absa East Rand Mall branch for 3 hours and I’m still not inside the branch. Security guards refusing entry based on race. What a disgrace
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Absa's replyOfficial
04 Aug 2020, 13:36Dear Rob, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply04 Aug 2020, 13:36
Official
Dear Rob, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd