DS
David S
1 reviews | Active since Dec 2017
08 Apr 2020, 07:31
Terrible absa
I have been trying to reverse a debit order for the past 4 days with no success. I mean like during this lockdown if the internet banking is not working then what's the point of having it? Absa keeps on disappointing, It's always behind on most of the things, very poor customer care and call centre even worse.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
08 Apr 2020, 09:04Dear David, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply08 Apr 2020, 09:04
Official
Dear David, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd