SB
Steph B
1 reviews | Active since Sept 2016
18 Oct 2017, 14:39
TERRIBLE
There is a problem with my student account which is on their part to start with. I'm on the line as we speak for way more than an hour. Who has the damn airtime for this ****? I've been put through to VARIOUS people that's suppose to help me. Each one tells me it's the wrong department and the last one simply ended the call. And guess what? They ended the call at the end. Literally ended the whole thing!? They appoint incompatible people that can barely speak English, not even talking about Afrikaans. THIS IS UNACCEPTABLE ABSA!!! I am EXTREMELY dissapointed.
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Absa's replyOfficial
19 Oct 2017, 08:10Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, please give us more details as to what the problem is with your student account, this information can be sent via private message.
Regards
Claudette
Best regards,
Absa's reply19 Oct 2017, 08:10
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, please give us more details as to what the problem is with your student account, this information can be sent via private message.
Regards
Claudette
Best regards,