TERMINATION OF CONTRACT AND NO FEEDBACK

I was financed by Absa and when I could not afford to pay I terminated the contract. Car was delivered to Risk Mitigation and papers signed. Now I received sms from attorneys sent by Absa. I then called Itumeleng Mataboge on *** asked for a letter of the breakdown of this vehicle. It was the 26 Nov 2015 when I spoke to him and he promised that he will call back. Nothing of which it's expected as this is how they have been treating me for the past two weeks promises and no action. I spoke to Kefilwe on *** who promised me a legal department manager will call me ,then I heard nothing. I called Itumeleng again then he told me that, their legal department failed to call me once the car was sold on the 25th April 2014 to advise me of the outstanding amount. So I told him I won't make any arrangement with them as I need paperwork for that vehicle, I will not be paying for something which does not even have papers. There are no notes even on the system showing that they even attempted to call me. Still I was promised a relationship manager will call me and still nothing. Today I called Itumeleng who said he gave my details to Khanyi to call me. A month still nothing.