1 reviews | Active since Jun 2016
Terible Poor Service
<p>I had a bedit order that went of at my bank wich i did not know of. I called customer service ABSA they gave me a number to call, i called them and after 50min the lady answering is telling me that they are a company that authorised debit orders for other companys, she gave me another number to call wich is the company the debit order is for, i do not know them as they are selling half price coupons for diamonds. I called again the ABSA Customer care and she tell me sorry they can not help me i must contact the ***** dept. After i called the ***** dept this lady then tells me sorry she can also not help me i must go to a branch, i called the brach near me and gues what they are still busy renovating so they are closed. Few hours on the phone and still ABSA do not give a **** about their customers and realy i dont know how can ABSA let anyone can just let debit orders go of at their customer banks if they did not even sign for it. </p> <p> </p> <p>ABSA you realy need to wake up. That is why there is a lot of customers that is moving banks. Ather banks help their customers over the phone and dont shunt them around. But no, you just dont give a ****. </p> <p> </p> <p>Well geuss what, i am so closing down my bank account with you, i am sick and tired of the SH*T Cistomer care that you give. </p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account number as well as the amount of the debit order and the date to enable me to log a formal complaint for you, this will be escalated to the magtape department to investigate and resolve.
Kind regards
Claudette Lewis
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account number as well as the amount of the debit order and the date to enable me to log a formal complaint for you, this will be escalated to the magtape department to investigate and resolve.
Kind regards
Claudette Lewis
Best regards,
