Teribble customer service after terrible customer serivce...

<p>After standing in a 20 minute que in the bank at mall@reds on Saturday (not to mention that I AM PREGNANT AND CANNOT STAND FOR LONG PERIODS, the lady helping me first had to leave me standing for another 10 minutes while she had to help someone else do her job) my problem is still not solved. I made it very clear to the lady that I cannot tranfer my savings out of my credit card via my internet banking. We are busy buying a house and the attorney's are waiting for their money, this service is unacceptable!! I need this fixed urgently as I simply cannot stand in another que due to your error and the soonest I can get to the bank again is Saturday and we have already delayed this payment process by a week so I cannot and will not accept this.</p>