Teller poor service

On the 1st of march I was in Absa Main Street Branch Johannesburg to withdraw money in my Credit Card, I didn’t have my card as since it has expired I never renewed it as the plan was to pay it off and use it for emergency and I found it simple to discipline myself. Went to the Tellers around 13:45 where I was welcomed by a short coloured guy where I requested to withdraw R1000 and he said he can only assist with R300 only as their Branch limit for card less withdrawal does not allow and he said if I can go to another Branch they can help as branches as different limits and advised me to go to ABSA Gandhi Square and I refused as my lunch time was almost finished and I was not convinced

I therefore asked for a manager where the teller was advised to assist though he seemed not happy with the decision, His security check were ridiculous 1. Confirmed Id no 2. Address 3. My last transaction and why did I withdraw and deposited the amount same day I explained 4. Asked for my cell Number I gave it to hi 5. He then asked to call my cell number to see if I’m the right client or not and he did and came back to confirm missed call as per His request 6. Asked how much do I have on my 32days notice, where did I opened it I confirmed as well as the transactions 7. Asked my next of kin I confirmed 8. He asked where did I open my Credit card, I confirmed though I wasn’t sure and I explained most of my accounts were opened in Absa Orange Farm though it has been closed as I was a staff member before back in 2014 even My Vaf was done in Eyethu Mall and he said he doesn’t care he continued to ask my email address that’s I asked if he does want to help or not as his security checks was more than security check’s

He told me about my attitude, how to be an ex-employee will never make me an exclusive customer, my attitude and how he was not going to help me even after the managers intervention

I was not happy at all with his service made me feel like some **** and if is this the kind of service he is delivering to all the customers across and from when if you do not have your card you shouldn’t be assisted or whatsoever