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1 reviews | Active since May 2017

09 May 2017, 20:26

Tell me why tell me why tell me WHY...

<p>We want to close our business account. Consultant at ABSA Hatfield gives me a bank slip to collect a cheque from cashier, but I am informed that signatories must first FICA before the account is closed. Now why the hell is this necessary if the account is being closed? O yes, and I'm still waiting to get feedback on FICA extension. No service another reason we are closing our account.</p>

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Replies (1)
Absa
Absa's reply10 May 2017, 09:32
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your business account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd