Telephone system no option to select and operators

I wanted to contact the creditcard dept to arrange for approval on foreign transaction for visas.<br> After several phone calls and selections on telephone systems that have no option for my request, waiting for a operator holding for an hour with no response.<br> I need to supply for Australian visas online, we have to contact the creditcard dept to approve the transaction when Aus visa office do the transaction.<br> Have to speak to an operator because i don know which option to select and want to speak with an operator holding for hour in my lunch time at home could not hold longer.<br> Please can you increase the telephones for operators to assist us, not with a system selection thats why i want to speak to a operator to assist me.