RL
Riaan L
1 reviews | Active since Jan 2016
08 Jun 2021, 17:51
Telephone banking useless
Telephone banking useless. Impossible to reach credit card division. I have been trying foe 3 days. You almost always get cutoff by the first person transferring the call. I did manage to get through twice but the staff ate working from home and they cannot here you because of the poor reception
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
09 Jun 2021, 09:21Dear Riaan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3 I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply09 Jun 2021, 09:21
Official
Dear Riaan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3 I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,