CG
Chris G
1 reviews | Active since Feb 2024
21 Feb 2024, 08:32
Telematic device linked incorrectly.
I got Absa activate vehicle insurance since the 1st of February. I took my car to Glassfit Alberton to install telematics device. The device linked to my profile is not the device installed in my vehecle. The tracking is on someone elses vehicle. I have called numerous times and send plenty emails with no solution or prober feedback.
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Absa's replyOfficial
21 Feb 2024, 09:13Dear Chris Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply21 Feb 2024, 09:13
Official
Dear Chris Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management
Best regards,