FR
Fathima R
1 reviews | Active since Sept 2023
13 Mar 2026, 14:37
Telemarketing calls
In the past couple of weeks I have had calls from telemarketers trying to sell me Absa car finance, Absa house insurance and Absa care insurance. Each time I answered, I kindly told the caller that I was not interested and asked that my number be removed from the database. It never was... I have blocked the number from my phone however the calls still show up in my call log and its already 6 calls this week. This is a courtesy review to let Absa know that I am in the process of laying a complaint with the Information Regulator because this is really enough now.
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Replies (1)Absa's replyOfficial
13 Mar 2026, 17:32Dear Fatima Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Absa's reply13 Mar 2026, 17:32
Official
Dear Fatima Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
