AP
Anton P

1 reviews | Active since Mar 2009

31 Mar 2016, 08:32

TCF is not a concept that you understand

I lodged a complaint regarding your call centre calling me, putting me on hold and then disconnecting me. <br> The attitude of the manager calling me regarding the action line complaint just now absolutely was unacceptable. According to her their dialer is \Awesome\" and I am in the wrong.<br> <br> She insisted that I must now give a log of calls from the call centre to my phone. She did not listen to any of the call recordings, and yet she phones me?"

0
Replies (1)
Absa
Absa's reply31 Mar 2016, 11:19
Official
Hello itanton,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd