EB
Elsabe B
1 reviews | Active since Jul 2019
23 Jul 2019, 22:01
Tax-free fix deposit account
Do not try to transfer your currant tax-free fixed deposit funds to ABSA’s tax-free fixed deposit account for a better interest rate. After more than two months of calling, sending emails and a lot of frustration with ABSA not having the ability to receive the funds, I re-invested the money with Nedbank. They were prepared to provide the same interest rate ABSA advertised plus the interest which I lost during that period.
Well done to Nedbank for their excellent service.
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Replies (1)Absa's replyOfficial
24 Jul 2019, 14:46 Dear Client,
Thank you for bringing this matter to our attention and taking my call to discuss your concern. I also took note of your comments raised and even though no incident has been logged , I will bring this to the product owners attention .
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and taking my call to discuss your concern. I also took note of your comments raised and even though no incident has been logged , I will bring this to the product owners attention .
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Absa's reply24 Jul 2019, 14:46
Official
Dear Client,
Thank you for bringing this matter to our attention and taking my call to discuss your concern. I also took note of your comments raised and even though no incident has been logged , I will bring this to the product owners attention .
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and taking my call to discuss your concern. I also took note of your comments raised and even though no incident has been logged , I will bring this to the product owners attention .
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
