EB
Elsabe B

1 reviews | Active since Jul 2019

23 Jul 2019, 22:01

Tax-free fix deposit account

Do not try to transfer your currant tax-free fixed deposit funds to ABSA’s tax-free fixed deposit account for a better interest rate. After more than two months of calling, sending emails and a lot of frustration with ABSA not having the ability to receive the funds, I re-invested the money with Nedbank. They were prepared to provide the same interest rate ABSA advertised plus the interest which I lost during that period.

Well done to Nedbank for their excellent service.

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Replies (1)
Absa
Absa's reply24 Jul 2019, 14:46
Official
 Dear Client,
  
Thank you for bringing this matter to our attention and taking my call to discuss your concern. I also took note of your comments raised and even though no incident has been logged , I will bring this to the product owners attention . 
 

Regards
Vanessa Crowe
Specialist case Manager 
Customer Value Management