BS
Bongz S

1 reviews | Active since Sept 2017

13 Mar 2019, 12:45

Tax certificate-homeloan.

How long does it take to get a tax cerrificate for my bond. I wrote to ABSA on Friday the 8th of March asking for a simple tax certificate which shouldn't take long to prepare and send. I received confirmation that the request had been received, a reference number and assurance that a consultant was dealing with my request. It's Wednesday the 13th today and still no certificate. I chased it up yesterday and got nowhere. Absa may i have my tax certificate and a better service please.

0
Replies (2)
Absa
Absa's reply13 Mar 2019, 15:09
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd
BS
Bongz S's update14 Mar 2019, 12:45
Reviewer Update
A day later and I'm still waiting. All i want is a tax certificate showing how much i have paid. Guys this is really not on. Tomorrow will be a full week waiting for this document.