OB
Olebogeng B
1 reviews | Active since Feb 2013
25 Aug 2024, 07:51
TAUNG MOBILE NONSENSE
I deposit some cash at Taung mobile ATM on the 14 August 2024. Money got stuck at the ATM. I went inside to log a query. Today's later was provided with case no: C-***2, till today I didn't get my money and yesterday (24-08-2024) I received sms that case is closed but still by now I didn't receive my money. I will be happy that by the time you decide to repay my money it will come with interest. I thought by bringing mobile ATM to us was for us to access your services near, but I see it's just giving us frastration.
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Absa's replyOfficial
26 Aug 2024, 10:45Dear Olebogeng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply26 Aug 2024, 10:45
Official
Dear Olebogeng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care